ComMutual | Support over Christmas

Support over Christmas


It has been a pleasure working with many partner agencies, organisations, colleagues and customers to help many families benefit from our services this year.

The ComMutual team are looking forward to working on more initiatives to help support even more people in the coming year. Thank you for your continued support and we wish you a Happy Christmas.

Please note that the ComMutual office will be closed from 5pm on Friday 21st December 2018 and will reopen on Wednesday 2nd January 2019. If you’re in need of urgent help in the meantime, please refer to the information below collected from some of the Liverpool organisations who may be available over the festive period.

Name Contact Number Date and Times
L6 Community Centre 0151 260 1297

Mon 24th Dec 12:30pm - 2:30pm including Foodbank
Tues 25th Dec 4pm Chrismas dinner & deliveries
Wed 26th Dec 10am - 12pm Foodbank
Thurs 27th Dec Closed
Fri 28th Dec 10am - 1pm Foodbank
Sat 29th Dec 10am - 1pm Foodbank
Sun 30th Dec Closed
Mon 31st 10am - 12pm Foodbank
Tues 1st & Wed 2nd Jan Closed

Whitechapel Centre 0151 207 7617 Open all over the festive period 8am - 8pm

Thurs 27th & Wed 28th Dec 9am - 4pm
Then closed until 2nd Jan 2019

Deeper Life Church, L8 6RD 0151 709 4670 Thursday 2pm - 4pm & Saturday 12pm - 2pm
Bridge Chapel Foodbank, Garston, L19 4XR 0151 281 9716 Mondays & Fridays 10:30am - 12pm open as normal
St Gabriel's Church, Dingle, L8 0151 727 0633 Open Thurs 27th Dec & Thurs 3rd Jan

The Department for Work and Pensions have confirmed that their office and phone lines are open as usual apart from the following:

Monday 24th December – Offices are closed. Phone lines are open until 5pm for missing or urgent payments only
Tuesday 25th December – Office and phone lines are closed
Wednesday 26th December – Office and phone lines are closed
Monday 31st December – Office and phone lines are open until 5pm
Tuesday 1st January – Offices and phone lines are closed

Details relating to Universal Credit payments:

Expected payment date Universal Credit will be paid on Other benefits will be paid on
Monday 24th December Monday 24th December Friday 21st December
Tuesday 25th December Monday 24th December Friday 21st December
Wednesday 26th December Monday 24th December Friday 21st December
Tuesday 1st December Monday 31st December Monday 31st December

Universal Credit helpline – 0800 328 5644

Other benefits – 0800 169 0310

For more information go to

Liverpool City Council buildings

All city council administrative buildings, including the Cunard Building, will be closed on the following:

Tuesday 25th December
Wednesday 26th December
Tuesday 1st January

As a reminder, normal reception opening hours are 8.30am to 5pm (8am to 6pm Cunard reception) and One Stop Shop (OSS) opening hours are 9am to 4.30pm (9am to 5pm City Centre OSS).

In addition, on Monday 24th December, One Stop Shops and receptions are as follows:

  • Reception sites place City Centre, Old Swan, Kirkdale and Dingle One Stop Shops will be open from 9am – 4.30pm.
  • Broadway, Garston, Speke and Wavertree One Stop Shops will be closed.

Posted in News on Dec 21, 2018

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